Refund policy
🔄 Return & Refund Policy – Verutti
At Verutti , your satisfaction is our top priority. Each product is carefully inspected before shipping to ensure a refined shopping experience. However, in certain special cases, we are happy to offer an exchange under the following conditions:
🔁 Exchanges
Request Window: You may request an exchange within 24 hours of receiving your order.
Product Condition: Items must be unused, in their original condition, and include all original packaging and tags.
Approval Required: Please contact us before sending any item back. Exchanges will only be processed after receiving prior approval from our customer service team.
❌ Returns & Refunds
We do not offer returns or refunds. Due to the nature of our luxury products and our commitment to hygiene and quality, all purchases are final.
⚠️ Non-Exchangeable Items:
Used, altered, or damaged items
Items without original packaging
Items sold as part of a Final Sale
📞 How to Request an Exchange:
Please contact us within the allowed time frame via:
📧 info@verutti.co
Include your order number and a brief explanation of the reason for the exchange request.
Thank you for choosing Verutti – where every detail reflects timeless elegance.